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Auld Sod Import Company Shipping Information

  • General Terms and Conditions apply
  • We bulk ship all of our products from Ireland to our distribution center in Williston, Vermont.
  • All customer orders are processed at and ship from our center in Vermont.
  • All process shown are FOB, 458 Hurricane Lane, Williston, Vermont 05495 and are sent via UPS Ground unless otherwise requested.
  • We ship within 2 business days of receiving an order subject to payment terms being agreed.
  • Delivery times are dependent upon the distance from our Vermont location but usually take 3 to 5 business days from dispatch.
  • All orders are tracked and you will receive email notification of the status of your order including tracking information to enable you track the delivery of your order.
  • You will receive by email a receipt of payment and order acknowledgement at the time your order ships.

To contact us, to speak to someone in regard to the status of an order or if you need clarification on anything you see here, please call our customer service desk toll free on 877-429-2299 Monday through Friday 8 AM to 5 PM EST; or alternatively, you can email us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it